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Which product you want to Book a Demo?
Explore the Best CRM Software for Businesses!
- Simplify customer interactions, track leads, and close deals faster with an intuitive CRM tailored for your needs.
- Effortlessly manage customer relationships and automate tasks with Xodox CRM.
Don’t wait to revolutionize the way you work. Book your free demo of Xodox CRM today and unlock the potential of smarter business management!
Streamline Your HR operations with Xodox HRMS Software!
- Empower your HR team with tools for managing payroll, performance, attendance, and more—all in one place.
- Save time by automating welcome and onboarding emails, date-based emails, and more.
Don’t wait to revolutionize the way you work. Book your free demo of Xodox HRMS Software today and unlock the potential of smarter business management!
Enhance Your Retail Business with Xodox's POS Software!
- Optimize sales with an efficient POS system that integrates inventory, billing, and reporting effortlessly.
- Efficient sales, easy payment processing, and real-time tracking.
Don’t wait to revolutionize the way you work. Book your free demo of Xodox’s POS Software today and unlock the potential of smarter business management!
Take Control of Your Projects with Xodox Project Management!
- Plan, track, and deliver projects with precision.
- Collaborate seamlessly with your team to achieve goals on time.
Don’t wait to revolutionize the way you work. Book your free demo of Xodox Project Management today and unlock the potential of smarter business management!
Xodox Book: Best Accounting Software for Businesses!
- Discover Xodox Book, the best accounting software for businesses.
- Manage your finances seamlessly with our online financial management software.
Don’t wait to revolutionize the way you work. Book your free demo of Xodox’s Book/Accounting Software today and unlock the potential of smarter business management!
Xodox Sites Offers a Best Website Builder Software Book a Demo Now!
- With Xodox Sites, you have the freedom to create a website that perfectly fits your needs.
- Build professional websites effortlessly with Xodox Sites.
Don’t wait to revolutionize the way you work. Book your free demo of Xodox’s Website Builder Software today and unlock the potential of smarter business management!
Supercharge Your Marketing with Xodox Campaign Software!
- Xodox Campaign Software is designed to assist businesses in creating, managing & optimizing their marketing campaigns.
- It provides tools for designing emails, segmenting audiences, tracking performance, and more.
Don’t wait to revolutionize the way you work. Book your free demo of Xodox’s Campaign Software today and unlock the potential of smarter business management!
Elevate Your Communication and Support System with Xodox Chat Software!
- Xodox Chat Software’s chatbots are intelligent conversation agents powered by AI and predefined rules, designed to interact with users, answer questions, and handle specific tasks efficiently.
Don’t wait to revolutionize the way you work. Book your free demo of Xodox’s Chat Software today and unlock the potential of smarter business management!
Get the Power of Artificial Intelligence with Xodox’s AI Creator!
- Harness the power of artificial intelligence to create, innovate, and automate like never before.
- Xodox AI is perfect for content creators, bloggers, businesses, and developers seeking to simplify.
So, don’t wait to revolutionize the way you work. Book your free demo of Xodox’s AI Creator today and unlock the potential of smarter business management!
Book a Demo of Xodox’s Advanced Social Media Management Software Now!
- Our all-in-one platform offers powerful solutions for social media marketing, customer service and data analysis.
- Our help center is packed with tutorials and resources to guide you in getting started with Xodox Social.
So, don’t wait to revolutionize the way you work. Book your free demo of Xodox’s Social Media Management Software today and unlock the potential of smarter business management!
Which product you want to Sign in?
Boost Your Sales with Xodox CRM!
- Looking to enhance your sales productivity? Xodox’s CRM system helps you manage customer relationships effortlessly, automate workflows, and boost your team’s efficiency.
- Effortlessly manage customer relationships and automate tasks with Xodox CRM.
- Managing customer relationships has never been easier. Xodox’s CRM system empowers your sales team by automating workflows, tracking interactions, and providing insights to close deals faster.
- Looking to boost your sales? Try Xodox CRM today!
Manage your HR needs with Xodox HRMS!
- From payroll to employee data management, streamline your HR operations today.
- Optimize your business operations with Xodox’s best HRMS software.
- Our cloud-based HR and payroll system offers seamless employee record management, payroll processing, and timesheet tracking for businesses of all sizes.
- Best HRMS & Payroll Software and Cloud-Based HR Solutions for Businesses!
Upgrade your retail business with Xodox’s POS System!
- Our Xodox’s POS System is efficient in sales, easy payment processing, and real-time tracking.
- Enhance your retail business with Xodox’s POS software for retail stores.
- Our POS system with inventory management simplifies sales, tracks inventory, and streamlines operations for retail shops and businesses.
Simplify Your Project Management with Xodox Project Management software!
- Managing projects just got easier. Xodox’s Project Management tool offers seamless task tracking, collaboration, and reporting features.
- Simplify project management with Xodox! Stay on top of tasks, deadlines, and collaborate with your team—all in one platform.
- Managing multiple projects can be challenging. With Xodox’s Project Management tool, you get a clear view of tasks, deadlines, and collaboration opportunities, all in one place.
Xodox Book: The Best Accounting Software for Small Businesses!
- Discover Xodox Book, the best accounting software for businesses.
- Manage your finances seamlessly with our online financial management software.
- It is ideal for small business accounting needs.
Best Website Builder for Businesses | Create Stunning Online Stores & Websites
- Build professional websites effortlessly with Xodox Sites.
- Discover the best website builder for businesses, small businesses, and online stores.
- Use our top website creation and design tools for stunning results!
Boost your marketing with Xodox Campaign Software!
- Xodox Campaign is a comprehensive platform designed to assist businesses in creating, managing, and optimizing their marketing campaigns.
- Xodox Campaign Software helps you reach your target audience effectively through personalized campaigns.
- It is designed to cater to businesses of all sizes. Its user-friendly interface and scalability make it equally valuable for small startups and large enterprises seeking to enhance their marketing strategies.
Enhance your communication & Support with Xodox Chat Software!
- Xodox Chat Software is a powerful messaging platform equipped with advanced features like AI-driven chatbots, intelligent responses, and much more.
- Xodox Chat Software’s chatbots are intelligent conversational agents that leverage predefined rules and AI to interact with users, answer questions, and handle specific tasks efficiently.
- Xodox Chat Software integrates seamlessly with leading CRM systems and business tools, simplifying data management and enhancing customer interactions.
Xodox’s AI-Creator is a Game-changer for Content Creators!
- Xodox AI Creator is a versatile application offering AI-powered capabilities for writing, code creation, image generation, and voiceover production.
- Xodox AI Writer leverages advanced natural language processing to create human-like text for diverse purposes, such as content creation, articles, and more.
- Xodox AI can create code in multiple programming languages, making it an indispensable tool for developers.
Boost Your Online Presence with the Advanced Xodox’s Social Media Management Software!
- A social media management and intelligence tool designed for brands and agencies of all sizes to manage conversations and uncover actionable insights that deliver measurable business impact.
- A comprehensive suite of features, including analytics, engagement, publishing, monitoring, and listening tools.
- Xodox Social’s analytics deliver both quantitative and contextual insights for your social profiles on Facebook, Twitter, Instagram, LinkedIn, and Google+.
Which product you want to Sign Up?
Boost Your Sales with Xodox CRM!
- Looking to enhance your sales productivity? Xodox’s CRM system helps you manage customer relationships effortlessly, automate workflows, and boost your team’s efficiency.
- Effortlessly manage customer relationships and automate tasks with Xodox CRM.
- Managing customer relationships has never been easier. Xodox’s CRM system empowers your sales team by automating workflows, tracking interactions, and providing insights to close deals faster.
- Looking to boost your sales? Try Xodox CRM today!
Manage your HR needs with Xodox HRMS!
- From payroll to employee data management, streamline your HR operations today.
- Optimize your business operations with Xodox’s best HRMS software.
- Our cloud-based HR and payroll system offers seamless employee record management, payroll processing, and timesheet tracking for businesses of all sizes.
- Best HRMS & Payroll Software and Cloud-Based HR Solutions for Businesses!
Upgrade your retail business with Xodox’s POS System!
- Our Xodox’s POS System is efficient in sales, easy payment processing, and real-time tracking.
- Enhance your retail business with Xodox’s POS software for retail stores.
- Our POS system with inventory management simplifies sales, tracks inventory, and streamlines operations for retail shops and businesses.
Simplify Your Project Management with Xodox Project Management software!
- Managing projects just got easier. Xodox’s Project Management tool offers seamless task tracking, collaboration, and reporting features.
- Simplify project management with Xodox! Stay on top of tasks, deadlines, and collaborate with your team—all in one platform.
- Managing multiple projects can be challenging. With Xodox’s Project Management tool, you get a clear view of tasks, deadlines, and collaboration opportunities, all in one place.
Xodox Book: The Best Accounting Software for Small Businesses!
- Discover Xodox Book, the best accounting software for businesses.
- Manage your finances seamlessly with our online financial management software.
- It is ideal for small business accounting needs.
Best Website Builder for Businesses | Create Stunning Online Stores & Websites
- Build professional websites effortlessly with Xodox Sites.
- Discover the best website builder for businesses, small businesses, and online stores.
- Use our top website creation and design tools for stunning results!
Boost your marketing with Xodox Campaign Software!
- Xodox Campaign is a comprehensive platform designed to assist businesses in creating, managing, and optimizing their marketing campaigns.
- Xodox Campaign Software helps you reach your target audience effectively through personalized campaigns.
- It is designed to cater to businesses of all sizes. Its user-friendly interface and scalability make it equally valuable for small startups and large enterprises seeking to enhance their marketing strategies.
Enhance your communication & Support with Xodox Chat Software!
- Xodox Chat Software is a powerful messaging platform equipped with advanced features like AI-driven chatbots, intelligent responses, and much more.
- Xodox Chat Software’s chatbots are intelligent conversational agents that leverage predefined rules and AI to interact with users, answer questions, and handle specific tasks efficiently.
- Xodox Chat Software integrates seamlessly with leading CRM systems and business tools, simplifying data management and enhancing customer interactions.
Xodox’s AI-Creator is a Game-changer for Content Creators!
- Xodox AI Creator is a versatile application offering AI-powered capabilities for writing, code creation, image generation, and voiceover production.
- Xodox AI Writer leverages advanced natural language processing to create human-like text for diverse purposes, such as content creation, articles, and more.
- Xodox AI can create code in multiple programming languages, making it an indispensable tool for developers.
Boost Your Online Presence with the Advanced Xodox’s Social Media Management Software!
- A social media management and intelligence tool designed for brands and agencies of all sizes to manage conversations and uncover actionable insights that deliver measurable business impact.
- A comprehensive suite of features, including analytics, engagement, publishing, monitoring, and listening tools.
- Xodox Social’s analytics deliver both quantitative and contextual insights for your social profiles on Facebook, Twitter, Instagram, LinkedIn, and Google+.
Deliver Faster Support With Organized Ticket Management
Streamline your customer support operations using Xodox CRM’s Ticket Management system, a centralized platform built to capture, track, and resolve customer requests efficiently. From the first inquiry to final resolution, every interaction is logged, structured, and easily accessible giving teams complete visibility and control over support workflows.
With Xodox CRM’s intelligent helpdesk ticketing software, support teams can automatically categorize, assign, and prioritize tickets based on urgency and workload. Integrated workflows, SLA tracking, and automation rules reduce manual effort while ensuring faster responses and consistent service quality across email, chat, and other support channels.
Designed to scale with growing businesses, this robust customer support management solution helps reduce response times, improve accountability, and deliver reliable service experiences. By connecting ticket data with contact management and CRM reporting, Xodox CRM enables support teams to resolve issues faster while continuously improving customer satisfaction.
- No contract, Cancel Anytime
What Is a Ticketing System?
A ticketing system is a centralized platform used to organize and manage customer support requests from start to resolution. With Xodox CRM’s Ticketing system, businesses can assign, track, and resolve support tickets efficiently ensuring every customer issue is handled promptly and accurately.
This intelligent support ticket management solution improves collaboration between teams and creates a clear communication trail with customers. By automating ticket routing, status updates, and tracking, Xodox CRM helps support teams respond faster, stay organized, and deliver a consistent, high-quality service experience.
Key Features of the Ticketing System
How the Ticketing System Works in Xodox CRM
Log Support Requests
Capture customer issues from emails, web forms, chat, or manual entries using Xodox CRM’s ticket management system. Every request is automatically recorded, categorized, and linked to contact management records, ensuring no inquiry is missed or duplicated.
Auto-Assign Responsibilities
Route tickets intelligently to the right agent or team with workflow automation in CRM. Predefined rules based on priority, category, or customer type reduce delays, improve accountability, and keep workloads balanced across support teams.
Track Resolution Progress
Monitor ticket status, SLA timelines, and resolution stages in real time using helpdesk tracking software. Xodox CRM provides complete visibility into open, pending, and resolved tickets so managers can proactively prevent bottlenecks.
Collaborate Seamlessly
Enable agents to share internal notes, files, and updates within each ticket using collaborative support tools. Integrated communication ensures faster resolutions and aligns customer support with account management workflows.
Analyze Support Performance
Measure response times, agent productivity, and customer satisfaction using CRM analytics and reporting dashboards. These insights help optimize ticket workflows, improve service quality, and support data-driven decision making.
Why Choose Xodox CRM for Ticketing System?
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Centralized ControlManage all customer support tasks in one platform.
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Automated EfficiencyStreamline assignments and resolutions with automation.
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Enhanced CollaborationKeep your team aligned and efficient.
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Improved Customer ExperienceEnsure quick and accurate resolutions.
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Data-Driven InsightsUse analytics to refine support strategies.
Benefits of the Ticketing System with Xodox CRM
Success Stories from Happy Customers
Sarah J.
Alex R.
Priya S.
Emily T.
Liam K.
Simple Pricing, Powerful and Unlimited Features
Need help with our plans?
Frequently Asked Questions
Xodox Ticketing System is a centralized support solution that helps businesses manage customer queries, service requests, and issues efficiently.
It converts customer queries from various channels into support tickets and assigns them to the right team members for quick resolution.
Yes. Xodox allows rule-based automation to assign tickets based on priority, department, or agent availability.
Absolutely. It integrates with email, chat, and social channels to manage all support requests in one place.
Yes. Xodox provides detailed reports and analytics on response time, resolution rate, and agent productivity.
Yes. Customers can log in to view ticket updates and communicate directly with support teams.
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Easy to adopt, faster to master.
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Always here, anytime you need us.
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Upgrade Your Support Experience
Simplify and streamline your customer service with Xodox CRM’s Ticketing System.
