Information We Collect

We collect information from customers, users, and visitors in the following ways:

• Information You Provide Directly
  • Account Information: Name, email address, phone number, company name, job title, and other registration details.
  • Billing Information: Payment details such as credit card information, billing address, and other financial details.
  • Customer Data: Information you or your team enter into our platform, such as leads, contact details, and notes.
• Information Collected Automatically
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Log files, analytics data, clickstream data, and interactions with our Services.
• Third-Party Information
  • Data from integrations with third-party services like email providers, marketing tools, or other CRMs.

How We Use Information

We use collected information for the following purposes:

• Providing and Improving Services: To operate, maintain, and enhance our CRM services.
• Customer Support: To respond to inquiries, troubleshoot issues, and provide assistance.
• Marketing and Communication: To send promotional content, updates, and important notices.
• Compliance and Security: To enforce our Terms of Service and comply with legal obligations.

How We Share Information

We may share your information under the following circumstances:

• With Your Consent
  • When you give explicit consent to share your information.
• With Service Providers
  • Third-party vendors assisting with hosting, analytics, payment processing, and other operational tasks.
• For Legal and Compliance Purposes
  • If required by law or to protect our rights, property, or safety.
• Business Transfers
  • In case of mergers, acquisitions, or sales of company assets, your data may be transferred to new ownership.

Data Retention

We retain your information as long as necessary to provide the Services or comply with legal obligations. Upon termination of the Services, we will delete or anonymize your data unless retention is required by law.

Your Rights

Depending on your location, you may have rights including:

• Accessing, correcting, or deleting your personal information.
• Opting out of marketing communications.
• Restricting or objecting to certain data processing activities.
• Data portability.

Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

International Data Transfers

If you are accessing our Services outside, your information may be transferred to and processed in a jurisdiction with different data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with the updated date. Continued use of our Services after updates constitutes your acceptance of the revised policy.