Xodox

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Streamline Your Workflow with Team Management

Efficiently manage your team and streamline customer interactions with Team Management. Designed to empower teams of all sizes, our platform offers powerful tools to help you organize, supervise, and enhance your customer support experience.

Why Choose Team Management?

Key Features for Team Success

All Hands on Deck

Easily scale your team by creating as many agent accounts as you need. Empower every team member to contribute to exceptional customer service.

Customizable Profiles

Personalize each agent’s profile with details like:

  • Name
  • Job title
  • Photo
Agent Performance Reports

Gain insights into your team’s performance with detailed agent reports. Monitor progress and identify areas for improvement.

Groups Work Smarter Together

Divide and Conquer

Organize your team into groups to specialize in different activities, such as:

  • Sales
  • Customer support

Intelligent Chat Routing

Using URL rules, automatically assign chats to specific groups based on the page a customer starts from.

Set Agent Priorities

Prioritize agents within groups:

  • Primary Agents: Handle the majority of chats.
  • Secondary Agents: Step in as backups when primary agents are unavailable.

Filter Group Reports

Compare metrics across groups to:

  • Identify strengths
  • Pinpoint weaknesses

Success Stories from Happy Customers

Simple Pricing, Powerful and Unlimited Features

Go Monthly
Xodox Chat Features
$29
$
20
/Month
Minimum 2 Users required
Contact Management
Sales Automation
Project Management
Task Management
Marketing Automation
Reports & Analytics
Invoices
Estimates
Web Forms
24/7 Support
Most Popular
Go Annually
Xodox Chat Features
$259
$
220
/Year
Minimum 2 Users required
Contact Management
Sales Automation
Project Management
Task Management
Marketing Automation
Reports & Analytics
Invoices
Estimates
Web Forms
24/7 Support

Need help with our plans?

30-Day Guarantee

Risk-free with a 30-day money-back promise.

Intuitive Design

Easy to adopt, faster to master.

24/7 Support

Always here, anytime you need us.

Call to Action

Start Today with Team Management

Optimize your team’s efficiency and deliver outstanding customer experiences